How can we help?
I have no internet
Roaming, data line
Install an eSIM
iPhone, Android, QR code
Compatibility
The 30-second test
Data sharing
Group rules
Travel credit
How it's calculated and used
Payment and receipts
Invoices, payment methods
Guides and answers
Install an eSIM on iPhone
Install an eSIM on Samsung
When does my plan start?
Turn on data roaming
Keep your number and WhatsApp
Top up a traveller's eSIM
How a travel eSIM works
How much data for our group?
Child mode
My requests
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Replies in French, usually within 2 working hours. Hours: Monday to Friday, 9 am to 6 pm (Paris time).
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