Install an eSIM
Before you leave, on Wi-Fi. Allow 3 minutes per phone. Each traveller receives a personal link: everything is done from that link.
On the same phone
Open the link on the phone in question, then tap “Install on this device”. The phone offers to add the line: accept, without making it your primary line.
From another screen
Open the link on a computer or another phone, tap “Show QR code”, then scan it: Settings → Mobile Data → Add eSIM (iPhone) or SIM manager → Add eSIM (Android).
Manually
If scanning fails, choose “Enter Details Manually” and copy the SM-DP+ address and activation code shown in your guide, using the “Copy” buttons.
Step by step
iPhone
1Connect to Wi-Fi
Installation downloads the eSIM profile.
2Settings → Mobile Data → Add eSIM
Then “Use QR Code” or “Enter Details Manually”.
3Name the line “Sirocco”
Keep your usual line as the default for calls, texts and data.
4Leave the Sirocco line off until you leave
You'll turn it on when you arrive: nothing is used before then.
Android
1Connect to Wi-Fi
Essential for downloading the profile.
2Settings → Connections → SIM manager → Add eSIM
On Pixel: Network & internet → SIMs → Add eSIM. Scan the QR code or enter the code.
3Name the line “Sirocco”
Don't choose it for calls or texts.
4Finish with “I've finished installing” in your guide
The organiser then sees “Installation reported”.
On arrival · arrival guide
1Turn on the Sirocco line
It can stay off before you leave if you prefer.
2Turn on roaming
On the Sirocco line only, and choose it for mobile data.
3Keep your usual line
For calls and texts, if your plan allows it.
Compatibility · detailed iPhone and Android guide
iPhone
Settings → Mobile Data: the “Add eSIM” (or “Add Data Plan”) option should appear. Settings → General → About → “Network Provider Lock” should say “No SIM restrictions”. iPhones from the iPhone XS/XR onwards generally accept eSIMs, except some models sold in mainland China.
The universal test
Dial *#06#: if an EID number appears, the phone accepts eSIMs.
Android
Settings → Connections → SIM manager (Samsung) or Network & internet → SIMs (Pixel): the “Add eSIM” option should appear. The path varies by brand and Android version. A phone bought with a contract may be locked to a network: ask your network to unlock it before you leave.
The universal test
Dial *#06#: if an EID number appears, the phone accepts eSIMs. Sirocco doesn't check the model: this choice remains your responsibility.
An eSIM can only be installed once: don't delete it after installation, even to “try again”. If in doubt, write to us before changing anything.