Travel credit
The data you don't use becomes credit for your next trip. It is calculated automatically when each eSIM expires.
Ready to go?
See the price for your group
Destination, trip length, number of travellers: the price appears straight away. 10% off from 3 eSIMs.
How it's calculated
When the eSIM expires, each unused whole GB gives €0.50 of credit, up to €15.00 per trip. Fractions of a GB don't count. Example: 3 GB unused on a 10 GB plan = €1.50 of credit.
Eligible data
The data from all the eSIMs in the order, added up traveller by traveller. An eSIM that was never installed counts for its full allowance. Top-ups bought during the trip are counted in the same way.
Using it
The credit is applied automatically to your next order, after the group discount. The amount used is shown in the order summary before payment, and on the invoice.
Rules
Expiry
12 months after the expiry of the eSIM that generated it. The oldest credit is used first.
Beneficiary
The account that paid for the order, including for the other travellers' eSIMs.
Cap
€15.00 per trip. The credit never exceeds the amount of the next order: any remainder is kept.
Combining
With the group discount (10% from 3 eSIMs) and with a promo code. It cannot be paid out in cash or transferred.
Cancellation
An order cancelled before delivery doesn't generate credit. The credit is lost when the account is deleted.
Your travel credit balance appears in your account and in the order summary of each order.
Frequently asked questions
Is travel credit refundable?
No. It cannot be paid out in cash or transferred: it applies to your next order.
Who receives the credit?
The account that paid for the order, even for the other travellers' eSIMs.
What about an eSIM that was never installed?
It counts for its full data amount, up to €15.00 per trip.
How long is the credit valid?
12 months after the end of validity of the eSIM that generated it. The oldest credit is used first.
Travel together, connected.
One eSIM per person, one purchase, 10% off from 3 eSIMs.