When to offer the eSIM during a booking

When you confirm the booking, with the ticket. Your customer often thinks of internet too late, and there is still time to test their phone and install everything.

When you confirm the booking

This is the easy moment: you have your customer in front of you or on the phone, the trip is decided, and the eSIM is added in a minute. Do the phone test right away, with *#06#.

"Shall I add an eSIM for the trip? You install it before you leave, you keep your number and WhatsApp, and you know the price in advance."

In the quote

One line is enough, with the price per traveller. You will find it in the article on messages to copy.

After the booking, if they have not decided

Send the ready-made email, a few weeks before departure. The "Sell the eSIM" tab of your Help guide keeps it close at hand, with the counter poster.

At the last minute

It is still possible: the link is sent as soon as the eSIM is ready. Your customer only has to install it before leaving, or on arrival on Wi-Fi, except in the UAE, where it is installed before departure.